Jayden Ziegler
VP of User Research and Design, Dynata
Generative AI Products
This course is for product managers who are building products that contain GenAI features. It starts with teaching some underlying principles about LLMs and conversational AI, then looks at specific ways GenAI can be used in different product features, and what metrics can be used to measure the performance of GenAI features (including information retrieval accuracy and fairness/bias metrics). The course concludes with a project in which you’ll draft a proposal for a GenAI-powered product.
- Course
- Intermediate
- 6 hours
- Updated: Jan 21, 2026
Subscription · Monthly
- Cancel Anytime
- Unlimited access to hundreds of top-rated courses
- Hands-on projects with expert feedback
- Personalized career coaching and interview prep
- Program Certificates
Skills you'll learn
8 skills
- Model bias analysis
- Conversational AI
- Data limitations and biases
- NLP proficiency
- Model performance metrics
Prerequisites
2 prerequisites
Prior to enrolling, you should have the following knowledge:
You will also need to be able to communicate fluently and professionally in written and spoken English.
Course Outline
- 4 lessons
- 1 project
Program Instructors
3 instructors
Unlike typical professors, our instructors come from Fortune 500 and Global 2000 companies and have demonstrated leadership and expertise in their professions:
Brad Nemer
VP of Product Management
Noble Ackerson
AI Risk & Strategy Manager
Jayden Ziegler
VP of User Research and Design, Dynata
Brad Nemer
VP of Product Management
Noble Ackerson
AI Risk & Strategy Manager
Subscription · Monthly
- Cancel Anytime
- Unlimited access to hundreds of top-rated courses
- Hands-on projects with expert feedback
- Personalized career coaching and interview prep
- Program Certificates